COVID-19: We're currently shipping orders but things take a little longer. We appreciate your understanding.

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      Thanks for shopping at Ref Warehouse - Australia's only dedicated referee and umpire store! If you are not satisfied with your purchase, we're here to help.

      RETURNS
      You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it (ie: in original packaging with tags still attached). 

      Note: we do not provide returns or exchanges for whistles, socks or compression items due to hygienic reasons, unless defective.

      Please return to:

      Ref Warehouse
      c/o Returns
      PO Box 229
      Bayswater VIC 3153

      EXCHANGES and RETURNS SHIPPING COSTS
      In the event an exchange/refund is requested, buyers will be responsible for paying the return and re-delivery shipping costs. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. In the event that the item is deemed faulty, we will pay both the returns and the re-delivery shipping costs.

      Buyers are welcome to enclose a prepaid self-addressed Australia Post satchel accompanying their returning goods for us to re-ship (in the event an exchange is being requested).

      REFUND POLICY
      Please read the full refund policy here.

      CONTACT US
      If you have any questions on how to return your item to us, please feel free to contact us.